Welcome to the AKLWEB HOST LLC Status website. Here, you can view the status of all AKLWEB HOST LLC services across all products and availability zones (AZs).
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Investigating: Data Center Power Failure
We are currently experiencing connection and network issues in the DC2-174 - Datacenters & DC4-092 - Datacenters, affecting all DC2-174 availability zones on AKWLEB HOST as well as DC4-092 on Dedicated Server Box.
Fixed: Data Center Power Failure Fully Restored
We are pleased to inform you that the connectivity issue affecting services within our data center has been successfully resolved.
The disruption was caused by severe weather conditions, including a tornado, which impacted critical infrastructure and resulted in a temporary loss of connectivity. Our technical and facilities teams worked continuously to restore power and network services as quickly and safely as possible.
Current Status:
Power restoration has been completed.
Network connectivity has been fully restored.
All affected services are operational and being closely monitored to ensure stability.
We appreciate your patience and understanding during this incident. We remain committed to maintaining the reliability of our services and will continue to monitor the environment and infrastructure to prevent further disruptions.
If you experience any ongoing issues, please contact our support team for assistance Submit A Support Ticket.
Watching: Service Restoration Notice – Data Center Connectivity Loss
We would like to inform you that the connectivity issue affecting services hosted in our data center has been successfully restored.
The outage was caused by severe weather conditions, including a tornado, which resulted in a power disruption impacting network connectivity within the facility. Our engineering teams immediately initiated emergency response procedures and worked continuously to restore affected systems.
At this time, power has been restored to approximately 95% of the impacted infrastructure, and connectivity services for affected customers have been successfully recovered. We continue to work on the remaining restoration activities and are closely monitoring all systems to ensure service stability.
Current Status:
Connectivity services have been restored.
Approximately 95% of affected power systems have been recovered.
Ongoing efforts are focused on full infrastructure restoration and redundancy validation.
We sincerely apologize for any inconvenience caused and appreciate your patience and understanding throughout this event.
Identified: Connectivity Loss Due to Tornado-Related Data Center Power Outage
We are currently experiencing connectivity issues affecting DC2-174 and DC4-092 due to a tornado-related power disruption at the data center.
Our infrastructure and facilities teams have identified the root cause and are actively working on service restoration. Power recovery efforts are progressing well, and approximately 65% of the affected power infrastructure has been restored.
Services are gradually returning to normal as systems are brought back online in a controlled manner. We continue to monitor the environment closely to ensure stability and prevent further interruptions.
We appreciate your patience while we complete the remaining recovery activities. Additional updates will be provided as restoration progresses.
Investigating: Services Recovering
Some services recovered and our teams are mobilized to recover the rest on DC2-174. Root cause is a power issue in datacenter.
Other service on DC4-092 were impacted during the service transition. 18 hours ago
Investigating: Data Center Power Failure
The issue is impacting multiple products on DC2-174 & DC4-092.
Investigating: Data Center Power Failure
We are currently experiencing a power failure affecting our data center infrastructure. As a result, some services may be unavailable or experience intermittent disruptions.
Our technical teams are actively investigating the issue and working to restore full operations as quickly as possible. We will continue to provide updates as more information becomes available.
We apologize for any inconvenience this may cause and appreciate your patience and understanding.
Fixed: AKLWEB HOST Server Restored
This incident has been resolved.
Watching: Servers Restored
Our latest checks show that your server appears to be online. Usable IP responded to ICMP ping (5/10 replies); usable IP responded on TCP ports 80, 443.
We are monitoring the results.
Identified: Clay building Sustained Damage
“Early this morning, our facilities sustained a direct hit from a tornado. The Clay building sustained damage sufficient to disrupt power. At this time we've restored power to 50% of our dedicated server customers. We are continuing to work to restore the remaining service. ETA is 2 hours.
Both buildings sustained minor damage, however, only customers in the Clay building were affected. Colocation customers in the Swift facility experienced no disruption in services.
We appreciate your patience and understanding as we work to fully restore service.”