Investigating: Apache Service Disruption Caused by immunify360
We are currently investigating an issue affecting a subset of servers where the imunify360-ea-php-hardened repository is incompatible with certain packages installed on the systems. As a result of this incompatible update, Apache service stability may be impacted, and in some cases may require manual intervention to restore service on affected hosts. As an immediate step, we are turning off the imunify360-ea-php-hardened repository on affected systems to help restore service stability.
Our engineering team is actively monitoring for this condition and is working closely with cPanel and Cloud Linux support to identify the root cause and implement a stable and permanent resolution.
Identified: Patching & Remediation
Patching and remediation efforts are ongoing across all affected systems. Our team has successfully stabilized a significant portion of impacted servers by disabling the incompatible repository where necessary, and we are continuing to review and remediate the remaining systems to ensure full stability.
We will continue to provide updates as progress is made.
If you have any questions or need assistance, please reach out to us via chat or by opening a support case.
Thank you for your patience.
