Live
Partial outage
Some systems are experiencing a partial outage.
Last updated 04/09/2026 10:13Welcome to the AKLWEB HOST LLC Status website.
Here, you can view the status of all AKLWEB HOST LLC services across all products and availability zones (AZs).
System Status
Core Services
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OperationalDedicated Server API
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OperationalVPS Server API
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OperationalDomain API
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OperationalWeb Hosting API
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OperationalDomain System
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OperationalDDoS Protection
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OperationalDocs System
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OperationalBilling System
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OperationalSupport Portal
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OperationalMain Website
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OperationalClient Area System
Hosting Server Nodes
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OperationalcPanel Hosting Server Node - 1
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OperationalcPanel Hosting Server Node - 2
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OperationalPlesk Hosting Server Node
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OperationalDatabase Server Node
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OperationalBackup Server Node - 1
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OperationalBackup Server Node - 2
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OperationalDNS Server Node
Email Server Nodes
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OperationalMail System
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OperationalMail Server Backup
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Partial outageMail IMAP/POP3 Services
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OperationalMail SMTP Outbound
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OperationalMail SMTP Inbound
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OperationalWebmail Node
Dedicated Server - Racks
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OperationalDC1-743 - Datacenter
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OperationalDC2-174 - Datacenter
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OperationalDC3-367 - Datacenter
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OperationalDC4-092 - Datacenter
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OperationalDC5-219 - Datacenter
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OperationalDC6-581 - Datacenter
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OperationalDC7-569 - Datacenter
Dedicated Server - DC
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OperationalDC - 1
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OperationalDC - 2
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OperationalDC - 3
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OperationalDC - 4
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OperationalDC - 5
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OperationalDC - 6
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OperationalDC - 7
Maintenance
Maintenance
Upcoming
Server Maintenance Notice: Node 1 (cPanel)
06/09/2026 12:30 cPanel Hosting Server Node - 1
Please be advised that we will be performing critical software updates and scheduled maintenance on cPanel Hosting Server Node - 1.
--> Maintenance Window: Sep 06, 2026 & 12:30 AM to 12:45 AM CST
--> Expected Impact: During this period, access to cPanel, Webmail, and hosted websites may experience intermittent brief interruptions.
--> Action Required: None. All web data, configurations, and emails will remain safe and intact.
--> Expected Impact: During this period, access to cPanel, Webmail, and hosted websites may experience intermittent brief interruptions.
--> Action Required: None. All web data, configurations, and emails will remain safe and intact.
We appreciate your patience as we complete these necessary upgrades to ensure maximum server stability and security.
Maintenance
Upcoming
Server Maintenance Notice: Node 2 (cPanel)
06/09/2026 01:00 cPanel Hosting Server Node - 2
Please be advised that we will be performing critical software updates and scheduled maintenance on cPanel Hosting Server Node - 2.
--> Maintenance Window: Sep 06, 2026 & 01:00 AM to 01:35 AM CST
--> Expected Impact: During this period, access to cPanel, Webmail, and hosted websites may experience intermittent brief interruptions.
--> Action Required: None. All web data, configurations, and emails will remain safe and intact.
--> Expected Impact: During this period, access to cPanel, Webmail, and hosted websites may experience intermittent brief interruptions.
--> Action Required: None. All web data, configurations, and emails will remain safe and intact.
We appreciate your patience as we complete these necessary upgrades to ensure maximum server stability and security.
Pinned Incidents
Incident
WatchingPOP3 and SSH Service Down Alerts on Multiple Servers
03/09/2026 08:57Severity: Degraded
We've been reporting that the POP3 and SSH service-down alerts are on a subset of servers. The issue appears to have occurred after an endpoint update on the Mbdaemon associated with the Threatdown add-on service. Our engineering team is actively working to identify the root cause and resolve the issue.
If you need assistance, please chat with us or submit a ticket at Submit A Support Ticket. Thank you for your patience and understanding. We appreciate your support.
Affected Components: Mail IMAP/POP3 Services
Watching04/09/2026 08:14
We are making steady progress by implementing necessary fixes and working closely with ThreatDown to find a lasting solution. The systems are stabilizing, and we are in good shape to manage the situation.
We will continue to monitor the situation and share further updates as they become available.
If you experience any service interruptions, please chat with us or submit a ticket at Submit A Support Ticket. Thank you for your patience and understanding.
We appreciate your patience and understanding as our teams work through this, and we’ll provide further updates as they become available.
Watching04/09/2026 03:07
At this time, we have downgraded the severity of this incident. Our teams remain actively engaged and continue to monitor the affected systems. Any new issues will be addressed by applying the mblinux-updater-fix, followed by a server reboot as needed. We are also continuing to work closely with ThreatDown support toward a permanent resolution.
If you experience any service interruptions, please chat with us or submit a ticket at Submit A Support Ticket. Thank you for your patience and understanding.
We appreciate your patience and understanding as our teams work through this, and we’ll provide further updates as they become available.
Watching04/09/2026 01:11
Our team is actively working to resolve the issue by running the mblinux-updater-fix, which has proven effective when combined with a server reboot. Based on ongoing service alerts, we are applying this fix where required and closely monitoring affected systems to ensure stability.
We are actively working with ThreatDown to identify the best permanent resolution and outline next steps. If you believe your system may still be affected or you experience any service interruption, please chat with us or submit a ticket at Submit A Support Ticket. Thank you for your patience and understanding.
Further updates will be provided as they become available.
Watching03/09/2026 23:42
Our team has made progress by applying the fix to the affected servers. We have been working closely with the ThreatDown team to obtain the latest updates from their side in order to address this issue. We will continue to monitor the situation and take action where necessary.
If you believe your system is affected or need assistance, please chat with us or submit a ticket at Submit A Support Ticket. Thank you for your patience and understanding.
We will provide further updates as they become available.
Thank you for your patience and support.
Identified03/09/2026 18:13
We have identified the issue and confirmed it impacts a subset of services with the ThreatDown (TD) add-on enabled. WE have additional resources engaged with Threat Stack. Our team is working through and applying manual fixes to servers that we have been able to identify as affected by this incident. We’ll provide additional updates as they become available.
If you believe your system is affected or need assistance, please chat with us or submit a ticket at Submit A Support Ticket. Thank you for your patience and understanding.
Thank you for your patience and support.
Identified03/09/2026 14:18
Our team is actively addressing impacted systems and working to restore service as quickly as possible.
If you believe your system is affected or need assistance, please chat with us or submit a ticket at Submit A Support Ticket. Thank you for your patience and understanding. We appreciate your support.
Thank you for your patience and support.
Identified03/09/2026 13:17
We’ve identified the issue and confirmed it impacts a subset of services with the ThreatDown (TD) add-on enabled. Our team is actively identifying affected systems and deploying a fix as quickly as possible. Further updates will be shared here as they become available.
If you need assistance, please chat with us or submit a ticket at Submit A Support Ticket. Thank you for your patience and understanding. We appreciate your support.
Identified03/09/2026 12:19
The issue has been identified and is affecting only services with the ThreatDown (TD) add-on enabled. Our Support team is actively working to implement a fix as quickly as possible. We appreciate your patience and understanding. Further updates will be shared here as they become available.
If you need assistance, please chat with us or submit a ticket at Submit A Support Ticket. Thank you for your patience and understanding. We appreciate your support.
Investigation03/09/2026 11:14
We are investigating the issue, and our Support team is actively working to implement the fix as quickly as possible. We appreciate your patience and understanding. Further updates will be shared here as they become available.
Current Incidents
No current incidents. All systems operational.
Past incidents
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Friday 4th September 2026
No incidents reported
Thursday 3rd September 2026
No incidents reported
Wednesday 2nd September 2026
No incidents reported
Tuesday 1st September 2026
No incidents reported
Monday 31st August 2026
No incidents reported
Sunday 30th August 2026
Maintenance
Completed
Critical Network Infrastructure Upgrade – Capacity Expansion
30/08/2026 10:30 DC2-174 - DatacenterDC - 2DC - 5DC5-219 - Datacenter
We are performing critical network infrastructure upgrades to significantly improve network stability and reliability. This work involves upgrading the DWDM (Dense Wavelength Division Multiplexing) system capacity from 200G to 400G between our data centers and the ATT network.
This maintenance is scheduled to begin Sunday, August 30, at 10:30 am CT, and is expected to last for 3 hours.
While we typically strive to perform network maintenance outside of business hours, this one will take place inside business hours, due to the specific availability requirements of our third-party vendors.
To maintain operational continuity during this process, multiple layers of redundancy are in place to support these upgrades. While we do not anticipate any service outages, some users may experience brief latency in rare situations as traffic routes adjust. We appreciate your understanding as we complete these necessary performance enhancements.
Completed
30/08/2026 11:30
The scheduled maintenance has been completed.
In Progress
30/08/2026 10:30
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Saturday 29th August 2026
No incidents reported
Friday 28th August 2026
No incidents reported
Thursday 27th August 2026
No incidents reported
Wednesday 26th August 2026
No incidents reported
Tuesday 25th August 2026
No incidents reported
Monday 24th August 2026
No incidents reported
Sunday 23rd August 2026
No incidents reported
Saturday 22nd August 2026
No incidents reported